*Here’s how the 60-Day RISK FREE Guarantee Works
New customers of HairChi can try the product with no worry as your purchase is backed by our 60 day guarantee. (1) You must request a return within (60) days of your order date by emailing returns@hairchi.com to request a RMA number. This RMA is necessary to process your return. (2) Shipping and handling charges are non-refundable. (4) No returns can be accepted if postmarked more than 60 days from the date of your order. (5) We cannot accept packages marked "Return to Sender"